Unleash the power of collaboration with Hiver

Elevate your customer support experience to new heights with Hiver, the innovative multi-channel help desk that seamlessly integrates within your Gmail suite.
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We're proud to be the first and only
Italian Hiver resellers.

Schedule a call with us and discover how Hiver can transform your customer support system through:

Centralized management of email, chat, WhatsApp, and phone

Unify all your communication channels into one place, eliminating the need to switch between platforms. Gain a shared view and increased visibility in team inboxes to improve communication and response times.

Guaranteed SLA compliance

By staying vigilant and proactive, we consistently monitor SLAs to guarantee that each email is not only received promptly but also resolved within the specified time frame. Our meticulous attention to SLA adherence ensures that no task slips through the cracks, providing a reliable and efficient experience for our users.

Simplified collaboration with @mentions

Involve anyone in your organization in customer conversations with a simple @mention, just like on Twitter. Eliminate unnecessary forwards and cc's.

Key performance metric measurement

Track key metrics such as CSAT, response time, missed SLAs, and more to measure the effectiveness of your customer support system and identify areas for improvement.

Manage all communication from Gmail

Now with the world’s 1st multi-channel help desk for
teams on Google Workspace
Google Partner

Why us?

We help companies and employees in enhancing collaboration for smarter, more efficient work. Our dedicated team of experts is ready to meet all your Workspace needs.

Contact us

Now is the time to create a modern foundation for your business on the Cloud. Go Google.
Location icon
Location

ENGO, Viale Ancona 26,
30172 Venezia (VE)

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Email

info@ennovago.com
technical.support@ennovago.com

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Phone

+39 041 8943610